FAQ

1Can you handle nationwide or international shipping?

Yes, we ship nationwide and internationally. Shipping costs and delivery times depend on the destination and order size. We’ll provide a shipping estimate with your quote.

2What if I’m not satisfied with the final product?

Customer satisfaction is our top priority. If you’re not happy with the final product, please contact us immediately. We’ll work with you to resolve the issue, whether it’s a reprint or a refund.

3Do you offer digital printing or offset printing?

We offer both! Digital printing is ideal for smaller runs and quick turnarounds, while offset printing is more cost-effective for large quantities. We’ll recommend the best option based on your project.

4Can I track my order?

Yes, once your order is shipped, we’ll provide a tracking number so you can monitor its progress.

5Do you have a minimum order quantity?

Minimum order quantities vary by product. For example, business cards may have a minimum of 100 units, while posters may have no minimum. Contact us for details.

6How do I prepare my files for printing?

To ensure the best results: Use CMYK color mode (not RGB), Include bleed (typically 1/8 inch) and crop marks, Set the resolution to 300 DPI, Convert all fonts to outlines or embed them in the file. Our team can assist with file preparation if needed.

7Do you offer custom packaging solutions?

Yes, we specialize in custom packaging for retail products, including boxes, bags, and labels. Let us know your requirements, and we’ll create a solution that fits your brand.

8Can you help with branding and marketing strategies?

Absolutely! In addition to printing, we offer branding and marketing consultation services to help you create a cohesive and effective advertising campaign.

9What are your business hours?

Our office hours are [Insert business hours, e.g., Monday-Friday, 9 AM - 6 PM]. Online orders can be placed 24/7 through our website.

10Do you work with businesses of all sizes?

Yes, we work with businesses of all sizes, from startups to large corporations. Whether you need 100 business cards or 10,000 brochures, we’re here to help.